Seal Beach Animal Care Center

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• 1 review 1.0 star rating 12/14/15 I give the facility 4 stars. If I could give a zero or minus rating to the interview system I would. My wife and I are outstanding adopters. We have space, time, finances and experience in the training and care of animals to be able to provide a wonderful home for an abandoned or lost dog. The questionnaire is a reasonable device for sorting out red flags and we filled it out truthfully. We went and looked around the facility and spotted a one year old mixed breed female about a year old We spent about 45 min -1hr walking her and getting acquainted. She was excited but very response to positive reinforcement. During that time I tried to get her to sit and with some gentle coaxing and positive reinforcement she got it. We returned to the facility and waited for someone to pick her up. In that time other dogs returned and she became excited. I used the same commands and queues I had used earlier " Sit and slight pressure on her back by her tail. She sat and a volunteer rushed up and told me not to press on a dogs back. When questioned as to why I was told they get some dogs who are injured on their backs from mistreatment. I said OK and walked her back as the other volunteer present said she could not handle the dog that I had had no problem with. We expressed our desire to adopt the dog, filled out the questionnaire and came for a second "interview". Our interviewer, an older red haired woman who couldn't handle the dog earlier and who's decisions are final, in that you are banned for life from even attempting to again adopt one of their dogs, was more of an interrogator. It appeared her goal was to find fault in the adopter no matter what rather than find the dog a good home. The fact we did not show enough deference and dared to question her on methods she thought appropriate ( how to train a dog to sit) most likely didn't help as that she didn't like having her ultimate authority questioned. Her desired method differed minorly from mine, but it was enough to get us denied. She had suggested that I fork my fingers at the base of the tail and push down. I used an open hand in the same position. I find it sad that the person who is given this type of responsibility feels it necessary to interject so much of her personal ego into the selection process. There is a great need to handle the lost and abandon pet issue, but a person like this does no service the animals or those appropriate adopters, only to her own ego. Her ego cost a very nice dog a very nice home.

  posted by ByronTice, on 2015-12-14 18:39:01 · reply

• My wife and I have been to this care center 3 times and have never been past the office. Each time we went we were asked to wait for a volunteer to show us the animals. Each time we left after 10-15 minutes because no one helped us. This is a ridiculous process. The ladies there act as if they are doing you a favor to show the animals. If you really want people to adopt the animals you should learn how to treat your CUSTOMERS! I will never go there again! Any questions call me on my cell (562) 754-6617

  posted by WilliamRichardMarsh, on 2016-04-01 16:32:51 · reply

• I don't know what the two respondents below me were smoking, but my wife and I had no problem seeing and handling as many cats as we wanted to. The volunteers were all polite and very helpful always concerned of the cats well being. We now have a wonderful cat who will always be our baby. Thank you SBACC.

  posted by BobSwope, on 2019-02-26 23:56:31 · reply