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Greenhill Humane Society (Eugene) Reviews


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54
Reviews
2.7
A Compassionate Director 3 average
5 posted by TuesdayScott, on 2016-01-16 15:14:56
I've been working with Greenhill Humane Society's Executive Director for 5 years. I've found him to be an extremely thoughtful, compassionate and gentle person. He's spent most of his adult life serving animals in one capacity or another. He and Greenhill's Director of Operations have been trained in No Kill management as well as other shelter operation programs. He attends several animal-sheltering conventions a year to keep the shelter up to date and is constantly searching for and researching ways to improve the care of the shelter's animals and provide care to more animals in need. Read more at http://green-hill.org/euthanasia_policy.
1 posted by childoftheuniverse76, on 2014-03-14 18:34:22
Cary Lieberman is NOT a compassionate director, and Greenhill is FAR from No Kill.
5 posted by murphendium, on 2014-02-21 14:22:46
Greenhill's director for the past 6 years, Cary Lieberman, has been a leader in local animal welfare. Under his leadership, Greenhill's live release rate has improved from below 75% to over 90%.
1 posted by TamaraBarnes, on 2013-12-12 00:29:43
If I could give less than one star here, I would. Greenhill's director puts life saving last, his ego and big salary first. The live release number tooted about by Greenhill are self-reported and undocumented. All requests for documentation of these numbers is ignored. Self reported, manipulated and undocumented numbers are worthless.
Medical and Behavior Programs 2.6 average
5 posted by TuesdayScott, on 2016-01-16 15:00:14
Greenhill Humane Society has an Animal Care Committee comprised of staff and outside veterinarians, technicians and trainers that create, monitor the effectiveness of and continually updates the shelter's policies and procedures. The shelter has its own surgery suite, 3 veterinarians and 2 technicians on staff and works with outside veterinarians all over Lane and Benton Counties to see to the animals' health. All animals are made up-to-date on vaccinations before adoption. All dogs are temperament tested (using the SAFE test as most US shelters do) and the shelter has a trainer on staff who runs a Behavior Modification Program for dogs who need more training and/or socialization in order to become safe family members. Greenhill solicits for and educates and provides support to hundreds of fosters and volunteers that provide housing, socialization, training and loving care to thousands of animals a year.
1 posted by marilyn.lance, on 2014-03-15 14:33:47
Adoptable/treatable animals (behavior and medical) are regularly killed at Greenhill. There is no certified behaviorist on site and assessment methods are questionable at best. Offsite/external behavioral evaluations by certified and skilled behaviorists are refused. Dogs are regularly killed for preventable kennel stress and director refuses to implement free programs that could reduce this stress. There is documentation of medical care being withheld and animals being killed for treatable illnesses including ringworm.
1 posted by childoftheuniverse76, on 2014-03-14 18:31:22
Greenhill has been known to withhold treatment and pain medicine to animals they're going to "kill anyway". Also, they have no certified behaviorist on staff, yet every week they deem animals "aggressive" and kill them based on these flawed assessments by unqualified staff. A music therapy program (free) has been refused and ignored by Greenhill.
5 posted by murphendium, on 2014-02-21 14:16:21
Greenhill has two veterinarians on staff, two behavior/trainers, and works with other local trainers and veterinarians.
1 posted by TamaraBarnes, on 2013-12-12 00:26:49
None. They routinely kill animals that they have let deteriorate with kennel stress.
Public Relations/Community Involvement 2.6 average
5 posted by TuesdayScott, on 2016-01-16 14:52:47
Greenhill Humane Society employs 2 staff members to run its Community Outreach department which utilizes local TV and radio stations, newspapers and magazines, social media, email and direct mail to introduce shelter pets to tens of thousands of viewers, readers and visitors a month. The department creates and puts on off-site adoption events and creates engaging adoption special advertisements and promotions.
1 posted by marilyn.lance, on 2014-03-15 14:41:39
Greenhill has succeeded in alienating most of the rescue agencies in the area. They are not a transparent agency and accuse others of spreading "misinformation", even when this is first-person testimony and direct experience. It is extremely difficult to get information and updates about animals from Greenhill.
1 posted by childoftheuniverse76, on 2014-03-14 18:33:17
Greenhill's public relations are less than satisfactory. They are rude to community members asking questions, they hardly ever get back to anyone via email or phone, and they do not reach out to the community in networking harder to place animals.
5 posted by murphendium, on 2014-02-21 14:17:28
Greenhill has dynamic and positive community outreach. Greenhill is consistently rated as one of this community's favorite non-profits.
1 posted by TamaraBarnes, on 2013-12-12 00:28:00
Very poor community outreach department. Greenhill is very narcissistic and has employees that are allowed to belittle the public, and volunteers.
Proactive Redemptions 2.6 average
5 posted by TuesdayScott, on 2016-01-16 14:21:00
Last year Greenhill Humane Society reunited 752 lost pets with their families. The staff post pets on the shelter's website within minutes of the animals' arrivals. They read and post internet ads, search lost and found websites and perform license and microchip checks.
1 posted by marilyn.lance, on 2014-03-15 14:43:13
(no comment)
1 posted by childoftheuniverse76, on 2014-03-14 18:33:36
(no comment)
5 posted by murphendium, on 2014-02-21 14:19:51
(no comment)
1 posted by TamaraBarnes, on 2013-12-12 00:29:01
(no comment)
Volunteers 3.2 average
5 posted by TuesdayScott, on 2016-01-16 14:17:04
Last year 1,050 Greenhill Humane society volunteers contributed 36,142 hours of work allowing the shelter to care for over 2,500 animals.
1 posted by marilyn.lance, on 2014-03-15 14:43:03
There would be so many more volunteers working to save adoptable/treatable animals if Greenhill was receptive. Volunteers have been "fired" for questioning practices and sharing their experiences with others in the community.
4 posted by childoftheuniverse76, on 2014-03-14 18:33:28
(no comment)
5 posted by murphendium, on 2014-02-21 14:18:51
Greenhill has dedicated positive and supportive volunteers. Almost 400 volunteers help the two shelters every month.
1 posted by TamaraBarnes, on 2013-12-12 00:28:49
Greenhill just lost yet another dedicated volunteer who told us after they quit: "I wanted to quit for a while now. Them killing so many animals really hurts my soul."
Pet Retention 2.6 average
5 posted by TuesdayScott, on 2016-01-16 14:04:40
Greenhill has a pet training facility for the public and a pet food bank which provided over 5 tons of food to people in need last year. Greenhill's Domestic Violence Assistance program provides shelter for pets owned by victims in the process of escaping abusive situations.
1 posted by marilyn.lance, on 2014-03-15 14:24:24
(no comment)
1 posted by childoftheuniverse76, on 2014-03-14 18:27:59
(no comment)
5 posted by murphendium, on 2014-02-21 14:02:17
Greenhill provides education, referrals, and counseling to help people keep their animals. Greenhill also provides free pet food for individuals who need it on a temporary basis.
1 posted by TamaraBarnes, on 2013-12-12 00:26:11
They offer no advice to anyone seeking help.
Comprehensive Adoption Programs 2.6 average
5 posted by TuesdayScott, on 2016-01-16 14:02:27
Last year, Greenhill adopted 1,781 pets into new homes. Greenhill runs 2 shelters that offer pets for adoption 7 days a week. It creates multiple offsite adoption events a year and participates in other organization's events. It runs adoption specials and promotions throughout the year and is continually searching for and trying new avenues for promoting pets.
1 posted by marilyn.lance, on 2014-03-15 14:24:18
Many adopters have shared poor experiences while trying to adopt from Greenhill. Greenhill rarely does off-site adoptions and has limited days/hours open to the public. Marketing could be greatly improved.
1 posted by childoftheuniverse76, on 2014-03-14 18:27:45
The public seeking to adopt have many times been turned away, or been given innaccurate info about animals.
5 posted by murphendium, on 2014-02-21 13:56:51
Greenhill's animals are promoted every week on every local television station, multiple radio stations, and local papers. They do off-site adoption events, and between two shelters are open 7-days a week with convenient access for adopters.
1 posted by TamaraBarnes, on 2013-12-12 00:25:54
Greenhill is rarely responsive to what the community wants or needs. They hardly market at all and are quick to kill adoptable/treatable animals. They are often rude to adopters, and manufacture hoop after hoop for adopters to jump through. They are not truthful about the behavior of dogs and have unskilled uncertified people making life and death decisions.
Foster Care 2.6 average
5 posted by TuesdayScott, on 2016-01-16 13:51:21
In 2015, 119 Greenhill Humane Society foster families cared for 599 shelter animals. The shelter employs 3 staff members to run the Volunteer and Foster Department that continually educates and provides support to fosters.
1 posted by marilyn.lance, on 2014-03-15 14:21:53
(no comment)
1 posted by childoftheuniverse76, on 2014-03-14 18:25:30
Fosters are often stepping forward to offer help and Greenhill often refuses these offers.
5 posted by murphendium, on 2014-02-21 13:55:14
Greenhill has had a foster program for more than a decade. Each year hundreds of animals go through the foster program.
1 posted by TamaraBarnes, on 2013-12-12 00:25:01
Compared to the demographics of the area, Greenhill's foster care and volunteer program are pathetically small. 500 active volunteers and about 100 foster homes. This number has stayed the same for YEARS.
Rescue Groups 2.6 average
5 posted by TuesdayScott, on 2016-01-16 13:15:05
Last year Greenhill worked with over 25 other rescue groups. The shelter took in over 150 pets from over-crowded shelters and transferred over 100 pets to breed-specialty rescues, sanctuaries and other shelters. Greenhill transfers out pets that cannot be adopted out of the shelter to rescues that can provide them with the medical care or behavioral rehabilitation that they need in order to become adoptable.
1 posted by marilyn.lance, on 2014-03-15 14:21:42
Greenhill refuses to work with many local rescue groups. Many animals have been needlessly killed despite reputable, highly qualified rescue groups working hard to secure their release.
1 posted by childoftheuniverse76, on 2014-03-14 18:24:18
Greenhill continually refuses willing help from reputable rescues. It has also been the case recently, where a rescue's help has been refused based on personal issues by Greenhill staff
5 posted by murphendium, on 2014-02-21 13:54:33
Greenhill works with legitimate local and regional rescue groups.
1 posted by TamaraBarnes, on 2013-12-12 00:24:25
Greenhill is nearly impossible to work with if you are a rescue group. They make it extremely difficult in every way. They routinely kill adoptable/treatable animals that rescues want to pull. They also deny rescue requests for offsite assessments and then kill the dog. They just are not honest or ethical. They are NOT No-Kill.
High-Volume, Low-Cost Spay/Neuter 2.6 average
5 posted by TuesdayScott, on 2016-01-16 13:10:02
Last year Greenhill Humane Society performed over 2,500 surgeries. All Greenhill pets are spayed/neutered before adoption. Greenhill also performs surgeries for other shelters and rescues.
1 posted by marilyn.lance, on 2014-03-15 14:18:43
(no comment)
1 posted by childoftheuniverse76, on 2014-03-14 18:22:22
(no comment)
5 posted by murphendium, on 2014-02-21 13:53:28
Greenhill's spay/neuter clinic is free for free-roaming cats. It doesn't get much better than that!
1 posted by TamaraBarnes, on 2013-12-12 00:23:35
Not generally available to the public, and there are many after procedure problems.
Feral Cat TNR Program 2.6 average
5 posted by TuesdayScott, on 2016-01-16 13:09:24
Greenhill Humane Society's Trap Neuter Return program provides free spay/neuter for feral, stray and free-roaming cats in Lane County. Last year the program provided over 600 surgeries.
1 posted by marilyn.lance, on 2014-03-15 14:18:25
(no comment)
1 posted by childoftheuniverse76, on 2014-03-14 18:22:10
(no comment)
5 posted by murphendium, on 2014-02-21 13:52:28
Greenhill has been operating a TNR program in this area for a number of years. They spay/neuter hundreds of free-roaming cats for free every year.
1 posted by TamaraBarnes, on 2013-12-12 00:22:54
(no comment)
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1. Feral Cat TNR Program

Many communities are embracing Trap, Neuter, Release programs (TNR) to improve animal welfare, reduce death rates, and meet obligations to public welfare.


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2. High-Volume, Low-Cost Spay/Neuter

Low cost, high volume spay/neuter will quickly lead to fewer animals entering the shelter system, allowing more resources to be allocated toward saving lives.


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3. Rescue Groups

An adoption or transfer to a rescue group frees up scarce cage and kennel space, reduces expenses for feeding, cleaning, killing, and improves a community's rate of lifesaving. In an environment of millions of dogs and cats killed in shelters annually, rare is the circumstance in which a rescue group should be denied an animal.


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4. Foster Care

Volunteer foster care is crucial to No Kill. Without it, saving lives is compromised. It is a low cost, and often no cost, way of increasing a shelter's capacity, improving public relations, increasing a shelter's public image, rehabilitating sick and injured or behaviorally challenged animals, and saving lives.


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5. Comprehensive Adoption Programs

Adoptions are vital to an agency's lifesaving mission. The quantity and quality of shelter adoptions is in shelter management's hands, making lifesaving a direct function of shelter policies and practice. In fact, studies show people get their animals from shelters only 20% of the time. If shelters better promoted their animals and had adoption programs responsive to the needs of the community, including public access hours for working people, offsite adoptions, adoption incentives, and effective marketing, they could increase the number of homes available and replace killing with adoptions. Contrary to conventional wisdom, shelters can adopt their way out of killing.


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6. Pet Retention

While some of the reasons animals are surrendered to shelters are unavoidable, others can be prevented-but only if shelters are willing to work with people to help them solve their problems. Saving animals requires communities to develop innovative strategies for keeping people and their companion animals together. And the more a community sees its shelters as a place to turn for advice and assistance, the easier this job will be.


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7. Medical and Behavior Programs

In order to meet its commitment to a lifesaving guarantee for all savable animals, shelters need to keep animals happy and healthy and keep animals moving through the system. To do this, shelters must put in place comprehensive vaccination, handling, cleaning, socialization, and care policies before animals get sick and rehabilitative efforts for those who come in sick, injured, unweaned, or traumatized.


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8. Public Relations/Community Involvement

Increasing adoptions, maximizing donations, recruiting volunteers and partnering with community agencies comes down to one thing: increasing the shelter's exposure. And that means consistent marketing and public relations. Public relations and marketing are the foundation of all a shelter's activities and their success. To do all these things well, the shelter must be in the public eye.


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9. Volunteers

Volunteers are a dedicated "army of compassion" and the backbone of a successful No Kill effort. There is never enough staff, never enough dollars to hire more staff, and always more needs than paid human resources. That is where volunteers come in and make the difference between success and failure and, for the animals, life and death.


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10. Proactive Redemptions

One of the most overlooked areas for reducing killing in animal control shelters are lost animal reclaims. Sadly, besides having pet owners fill out a lost pet report, very little effort is made in this area of shelter operations. This is unfortunate because doing so-primarily shifting from passive to a more proactive approach-has proven to have a significant impact on lifesaving and allow shelters to return a large percentage of lost animals to their families.


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11. A Compassionate Director

The final element of the No Kill equation is the most important of all, without which all other elements are thwarted-a hard working, compassionate animal control or shelter director not content to regurgitate tired cliches or hide behind the myth of "too many animals, not enough homes." Unfortunately, this one is also oftentimes the hardest one to demand and find.


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