0 STARS! Avoid at all costs to avoid heartbreak, upset and vet bills! Our "vet-checked healthy" furr-baby only lived for 3 months! I have only just found the Google reviews. Our experience was awful! In 2022 we adopted two older cats from Suffolk Animal Rescue with Jayne. The rescue itself was overrun with cats. Our two furr-babies were living in a little cage in a room with loose feral cats (see photo). A cat with Leukemia lived above them in his own cage, but all had mesh fronts. We left saying we couldn't leave them there. We picked up 14yr old Sophie and 10yr old Lucinda on 4th March 2022. The girls had been at the rescue for over 6 months. Upon visiting them, we noticed that Sophie had a significant head tilt. Jayne said this was due to an ear infection in the past. When getting the girls out to show us, it was brief, and Jayne did not allow them to walk around. Before confirming we would adopt I sent an email including the following (see photos also): "We're just a bit worried that the tilt may be down to something a bit more serious and that we won't be able to support her financially through this and give her the care she needs. Head tilts can be caused by numerous things including tumours." "Hi Sophie went to the vets today for a check up and is all OK. Ears both checked, clean, no sign of polyps. The vet said she has probably had an ear infection or a vestibular problem a few years ago but it was resolved with the treatment given. Her ear drums are also intact. Ear Problems often result in a head tilt. Marie said she had absolutely no concerns about Sophie. Regards Jayne" When we got them home, it was only a short while until we noticed something was not right. Sophie, now named Willow, had such a happy loveable blue cat nature... but things were wrong! We noticed Willow's (Sophie) ears were gunky (see photos), breath stank and that her paws were tapping. We booked them both for an appointment at the vets the next day. Our vet said there was NO WAY they had seen a vet, so either Suffolk Animal Rescue falsified the documents or Debenham Veterinary Practice is dodgy or both! Willow (Sophie) had a serious ear infection in both ears (hence the head tilt), multiple teeth that needed removing, severe gingivitis, matted fur, out of date vaccinations, and the worst bit, her claws had grown so long they had implanted into her paw pads and were infected (see photos). Lucinda thankfully only had mild gingivitis. Having made ourselves very clear at the start and asked all the right questions, we had been blind-sighted and stuck with huge vets bills and a poorly kitty. It was clear Jayne was leaving the older girls to rot, not expecting them to be adopted. They had only been promoted once on Facebook compared to the multiple posts over cats were receiving. After we inquired about the girls before adoption, Jayne said there were no other cats available for adoption, despite her website being full. We contacted the right authorities as advised by the vet, but never heard much from it. Funnily enough, as soon as the complaint procedure began, all proof of Willow (Sophie) and Lucinda ever being part of Suffolk Animal Rescue disappeared online. Willow (Sophie) had a lovely end to her life with us; we used to leave the door open so she could sleep in the sun on her cat bed so her bones wouldn't get creaky. She was never well with continuous stomach problems and she had an awful end to her life - we will spare you the details. Our lovely lady had flown over the rainbow bridge by 27th July 2022, a mere 3 months later. Please do not support this rescue or charity and if you see anything you don't like when you visit, please report it!