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O'sullivan, Heather Dvm


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O'sullivan, Heather Dvm
9764 Gayton Rd #120
Richmond, VA 23238
804-741-0144

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Friendliness
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1. Friendliness

How is the warmth and friendliness of the staff? Are they calm? Do they have a good bedside manner? Is your pet comfortable around them? Good veterinarians and their staff know how to soothe a stressful situation.


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2. Hours of Operation

Are they available when you need them, and are their after-hour emergency policies reasonable?


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3. Pet Care Philosophies

Are they aligned with your views on topics like euthanasia, cancer care, chronic disease planning and spaying and neutering? This can be important when faced with difficult decisions.


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www.nokillnetwork.org
In Virginia, Richmond

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