How to avoid pet scams
Most people you'll meet through The nØkill Network are exactly who they say they are: someone looking for a pet, or someone looking for the right home for one. A few scammers target pet listings, though, and they follow the same handful of scripts. Once you know them, they're easy to spot.
How we help
- Your email stays private. Owners' email addresses aren't shown on pet pages. People contact you through the site, and they only see your email address if you reply.
- We check messages before passing them on. Messages that look like the scams below are held for our team to review instead of being sent: asking for shipping, courier or "pet transport" fees, payment by wire transfer, gift card or crypto, "I'm overseas" stories, links to other websites, asking for a verification code, or one person writing about lots of pets at once.
- You can report anything that looks wrong. Owners can report a message as suspicious from their account. Anyone can use "Report this listing" at the bottom of a pet's page. Our team reviews every report and removes scam listings.
If you're rehoming a pet: scams to watch for
- "Can you send me the code?" Someone asks you to read back a code that was just texted to your phone. That code lets them take over your phone number or one of your accounts. Never share a code sent to your phone, with anyone.
- The overpayment. They send a check or transfer for more than you asked, then ask you to send back the difference. Their payment bounces days later, and your money is gone.
- The far-away adopter. They're overseas, deployed, at sea or on a mission trip, and want your pet shipped by their "agent" or transport company. Real adopters come to meet the pet.
- People who won't meet or talk. No phone call, no video, only email or text, and a rush to settle things today. A real adopter wants to meet your pet before committing.
If you're adopting: scams to watch for
- Pay first, and the pet never arrives. You're asked for a deposit, "shipping", insurance, a crate or vaccinations for a pet you haven't met. After you pay, there's another fee, and then silence. A genuine owner lets you meet the pet before any money changes hands.
- Too good to be true. A purebred puppy for free or very little, professional-looking photos, a seller who is always just out of town. A reverse image search often shows the same photos on other sites.
- Pressure and stories. "Other families are waiting", a sad reason why you can't meet, or a request to pay by gift card, wire transfer or crypto.
If your pet is lost: scams to watch for
- The reward-first finder. Someone says they have your pet and wants the reward, or money for "food and vet bills", sent before you can see your pet. Ask for a photo of your pet taken today, or a detail you left out of your report, and only ever hand over a reward in person, with your pet in front of you.
- The code trick, again. Someone who "found" your pet asks you to read back a code sent to your phone to "prove it's you". It's the same scam: never share the code.
- Meet safely. Meet somewhere public, and bring a friend.
Simple rules that stop almost every scam
- Meet the pet, and the person, before any money changes hands.
- Never pay by wire transfer, gift card, crypto or a payment app to someone you haven't met.
- Never share a code sent to your phone.
- Keep talking through our messages until you're comfortable.
- Trust your instincts. If something feels off, it's fine to stop replying.
If something feels wrong
Stop replying; you don't owe anyone an explanation. If you're an owner, report the message from your account. If it's a listing, use "Report this listing" at the bottom of the pet's page, or contact us. If you've already sent money or shared a code, call your bank straight away and report it to your local police.
More help: How to screen an adopter safely · How to rehome a pet responsibly
