Unfortunately, our experience with Catsnap was less than desirable. We showed interest in a particular adoptee. We provided an application, they checked in with our veterinarian and were told we are exemplary pet parents. A week goes by and we hear nothing back after multiple attempts were made to reach out to them. We drove the hour and fifteen minutes to the PetSmart in Champaign, Illinois the following weekend and low and behold there was the kitten we were interested in through Catsnap. We spoke to the Catsnap staff and were told they weren’t through all the proper processing yet. A week had passed! I asked to hold a kitten and was told only people who had made the final application cut could hold an animal. We were right there, 95% or more of our application was finished, we were ready to adopt and take a new addition home to become a part of our family. We left empty-handed and later that night I received a short email saying this kitten had been adopted out to a different couple. There was nothing in the email saying we were approved to adopt another cat, nothing saying there were others which needed a loving home and would we be interested in saving another one. Just nothing. I had just lost my cat of sixteen years. We were clearly invested in providing a forever home. Our dog Riley has been with my significant other for more than 8 years and has always been well vetted. We returned for another adoption weekend with a different local shelter and today we brought home a ten month old cuddler. My heart is complete and it didn’t take this other agency over a week to determine if we would be great pet parents. I feel sorry for the animals who never get their forever home simply because of the lack of timeliness of a Catsnap application review. If I’m willing to spend $125 dollars or more for a new pet, I’m certainly going to invest in providing the best home possible. I understand being particularly cautious, but adopting a child might be easier than adopting through Catsnap.

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The one girl who first texted me and followed up to my subsequent texts was cordial. The fact I could never reach someone named Merci, was another story. The lack of follow through and consideration for others is appalling.

https://truthaboutcatsnap.blogspot.com/

Unfortunately, our experience with Catsnap was less than desirable. We showed interest in a particular adoptee. We provided an application, they checked in with our veterinarian and were told we are exemplary pet parents. A week goes by and we hear nothing back after multiple attempts were made to reach out to them. We drove the hour and fifteen minutes to the PetSmart in Champaign, Illinois the following weekend and low and behold there was the kitten we were interested in through Catsnap. We spoke to the Catsnap staff and were told they weren’t through all the proper processing yet. A week had passed! I asked to hold a kitten and was told only people who had made the final application cut could hold an animal. We were right there, 95% or more of our application was finished, we were ready to adopt and take a new addition home to become a part of our family. We left empty-handed and later that night I received a short email saying this kitten had been adopted out to a different couple. There was nothing in the email saying we were approved to adopt another cat, nothing saying there were others which needed a loving home and would we be interested in saving another one. Just nothing. I had just lost my cat of sixteen years. We were clearly invested in providing a forever home. Our dog Riley has been with my significant other for more than 8 years and has always been well vetted. We returned for another adoption weekend with a different local shelter and today we brought home a ten month old cuddler. My heart is complete and it didn’t take this other agency over a week to determine if we would be great pet parents. I feel sorry for the animals who never get their forever home simply because of the lack of timeliness of a Catsnap application review. If I’m willing to spend $125 dollars or more for a new pet, I’m certainly going to invest in providing the best home possible. I understand being particularly cautious, but adopting a child might be easier than adopting through Catsnap.

This place deserves zero stars. I should have looked at the Yelp reviews before trying to work with this shelter. The leadership, if you can call it that, is inept and downright rude. It is obvious that the individuals running Catsnap have had zero experience managing any kind of organization. They are fixated on petty drama, which they seem to attract lot of. Frankly, they are an unpleasant group to deal with. From their communication style - confrontational, poor grammar, and emotionally stunted - to the point blank harassing and appalling text messages that prospective adopters and volunteers are subjected to, Catsnap is a mess inside and out. I was not impressed with what I saw of the physical lodging for the cats. Multiple cats in small windowless rooms left alone for hours at a time. It is obvious that this organization is simply a power trip for those without any other source of control in their lives, and the cats are just an aside. I would strongly recommend against adopting from or volunteering with Catsnap. Do yourselves a favor and work directly with the Humane Society. They're far more honest and transparent. I encourage anyone who has had a similarly negative experience with Catsnap (and there are lots, as the other reviews demonstrate) to post reviews here so that more people will learn the truth about this shelter.

Unfortunately, our experience with Catsnap was less than desirable. We showed interest in a particular adoptee. We provided an application, they checked in with our veterinarian and were told we are exemplary pet parents. A week goes by and we hear nothing back after multiple attempts were made to reach out to them. We drove the hour and fifteen minutes to the PetSmart in Champaign, Illinois the following weekend and low and behold there was the kitten we were interested in through Catsnap. We spoke to the Catsnap staff and were told they weren’t through all the proper processing yet. A week had passed! I asked to hold a kitten and was told only people who had made the final application cut could hold an animal. We were right there, 95% or more of our application was finished, we were ready to adopt and take a new addition home to become a part of our family. We left empty-handed and later that night I received a short email saying this kitten had been adopted out to a different couple. There was nothing in the email saying we were approved to adopt another cat, nothing saying there were others which needed a loving home and would we be interested in saving another one. Just nothing. I had just lost my cat of sixteen years. We were clearly invested in providing a forever home. Our dog Riley has been with my significant other for more than 8 years and has always been well vetted. We returned for another adoption weekend with a different local shelter and today we brought home a ten month old cuddler. My heart is complete and it didn’t take this other agency over a week to determine if we would be great pet parents. I feel sorry for the animals who never get their forever home simply because of the lack of timeliness of a Catsnap application review. If I’m willing to spend $125 dollars or more for a new pet, I’m certainly going to invest in providing the best home possible. I understand being particularly cautious, but adopting a child might be easier than adopting through Catsnap.

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Even though what this organization is doing is good, the way they treat people who reach out to them for help is appalling. I asked them to help me rehome a cat because I was forced to find a new home and couldn't take all my animals with me. After giving them my cat, and crying that i had to get rid of her, they proceeded to stalk my facebook page and try to accuse me of things that weren't true, threatened to contact my job in order to slander my name, and I only asked them for help because I was in a situation that wasn't my fault. Do not go to these women if you need help, because they will try to stalk you and come up with lies about you in order to try and ruin your life.