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Town Cats of Morgan Hill Rescue


Visit Town Cats of Morgan Hill Rescue >> http://www.towncats.org   (report broken link)
Our mission at Town Cats is to maintain a No-Kill Adoption Center/Shelter and foster home network for friendly homeless cats and kittens awaiting adoption.

We seek to: Bring attention to and alleviate the suffering of homeless and feral cats in Santa Clara County. Educate the public about the pet overpopulation problem and provide the public with the tools to become part of the solution to assist homeless and feral cats through Trap, Neuter and Return programs. Find permanent, loving, and safe homes for all the homeless house cats and kittens in our care.


Mailing Address:
P.O. Box 1828
Morgan Hill, CA 95038-1828

Call Us: (408) 779-5761
PLEASE NOTE that this is a voicemail-only phone number, and is checked by volunteers when able. Therefore, if this is an urgent matter, you would be best off emailing one of the email addresses.

[email protected] - for more information on cats or kittens for adoption, or to inquire about a cat not on our website.
[email protected] - to find out more information about how to donate to Town Cats.
[email protected] - for more information about volunteering for Town Cats.
[email protected] - for more information about surrendering cats to Town Cats.
[email protected] - for general information about Town Cats.

Do you need to find a loving home for your pet?

No-kill shelters do wonderful work, but as a result, are often inundated with pet surrenders. In the unfortunate scenario that you have to find a new home for your pet, please read through the rehoming solution and articles on this page before contacting the shelter.

Feral Cat TNR Program
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High-Volume, Low-Cost Spay/Neuter
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Rescue Groups
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Foster Care
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Comprehensive Adoption Programs
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Pet Retention
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Medical and Behavior Programs
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Public Relations/Community Involvement
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Volunteers
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Proactive Redemptions
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A Compassionate Director
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1. Feral Cat TNR Program

Many communities are embracing Trap, Neuter, Release programs (TNR) to improve animal welfare, reduce death rates, and meet obligations to public welfare.


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2. High-Volume, Low-Cost Spay/Neuter

Low cost, high volume spay/neuter will quickly lead to fewer animals entering the shelter system, allowing more resources to be allocated toward saving lives.


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3. Rescue Groups

An adoption or transfer to a rescue group frees up scarce cage and kennel space, reduces expenses for feeding, cleaning, killing, and improves a community's rate of lifesaving. In an environment of millions of dogs and cats killed in shelters annually, rare is the circumstance in which a rescue group should be denied an animal.


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4. Foster Care

Volunteer foster care is crucial to No Kill. Without it, saving lives is compromised. It is a low cost, and often no cost, way of increasing a shelter's capacity, improving public relations, increasing a shelter's public image, rehabilitating sick and injured or behaviorally challenged animals, and saving lives.


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5. Comprehensive Adoption Programs

Adoptions are vital to an agency's lifesaving mission. The quantity and quality of shelter adoptions is in shelter management's hands, making lifesaving a direct function of shelter policies and practice. In fact, studies show people get their animals from shelters only 20% of the time. If shelters better promoted their animals and had adoption programs responsive to the needs of the community, including public access hours for working people, offsite adoptions, adoption incentives, and effective marketing, they could increase the number of homes available and replace killing with adoptions. Contrary to conventional wisdom, shelters can adopt their way out of killing.


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6. Pet Retention

While some of the reasons animals are surrendered to shelters are unavoidable, others can be prevented-but only if shelters are willing to work with people to help them solve their problems. Saving animals requires communities to develop innovative strategies for keeping people and their companion animals together. And the more a community sees its shelters as a place to turn for advice and assistance, the easier this job will be.


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7. Medical and Behavior Programs

In order to meet its commitment to a lifesaving guarantee for all savable animals, shelters need to keep animals happy and healthy and keep animals moving through the system. To do this, shelters must put in place comprehensive vaccination, handling, cleaning, socialization, and care policies before animals get sick and rehabilitative efforts for those who come in sick, injured, unweaned, or traumatized.


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8. Public Relations/Community Involvement

Increasing adoptions, maximizing donations, recruiting volunteers and partnering with community agencies comes down to one thing: increasing the shelter's exposure. And that means consistent marketing and public relations. Public relations and marketing are the foundation of all a shelter's activities and their success. To do all these things well, the shelter must be in the public eye.


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9. Volunteers

Volunteers are a dedicated "army of compassion" and the backbone of a successful No Kill effort. There is never enough staff, never enough dollars to hire more staff, and always more needs than paid human resources. That is where volunteers come in and make the difference between success and failure and, for the animals, life and death.


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10. Proactive Redemptions

One of the most overlooked areas for reducing killing in animal control shelters are lost animal reclaims. Sadly, besides having pet owners fill out a lost pet report, very little effort is made in this area of shelter operations. This is unfortunate because doing so-primarily shifting from passive to a more proactive approach-has proven to have a significant impact on lifesaving and allow shelters to return a large percentage of lost animals to their families.


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11. A Compassionate Director

The final element of the No Kill equation is the most important of all, without which all other elements are thwarted-a hard working, compassionate animal control or shelter director not content to regurgitate tired cliches or hide behind the myth of "too many animals, not enough homes." Unfortunately, this one is also oftentimes the hardest one to demand and find.


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IMPORTANT: This form is only for public comments about the shelter. To contact Town Cats of Morgan Hill Rescue, please go directly to their website (link on previous page), this form will not send your comment to them.


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Here’s my recent experience with Town Cats. My kids and I filled out an application for a special little kitten up for adoption just after the New Year. (I’ll save you the emotional details but my kiddo was certain this was THE KITTY for her after searching many, many shelters.) We were emailed back right away saying that another family had also applied for the same kitty but applications don’t guarantee an adoption and the adoption fair was the next day, Sunday, and that it is first come, first serve. So we showed up an hour early to be sure we were first in line to adopt this little guy. About 5 minutes before the start of the adoption, another family show up. I had texted the rep from Town Cats about sign up and how it worked since we’d been there a while and hadn’t seen anyone yet. She said that a volunteer would arrive soon and since we were there first, we would be taking the kitty home! The volunteer came right on time and we went in to the room to finally play one on one with the kitten we’d visited through the plastic box the day before and an hour that day as well. She was confused about how to proceed since the other family was saying that they had a ‘contract’ for this kitten already (which is not a thing) so she was calling the same rep I’d texted earlier and trying to get her to help with this situation. In the meantime, she said she didn’t know what to do, and that since the other family applied first she might have to give it to them. My 9 year old started crying. I could tell it was getting awkward and so I went to find the volunteer to tell her that despite the fact that we followed the rules and were here first, this was upsetting my kids and I was just going to let this other family have the kitty because it was getting contentious in the visiting area but she stopped me and said she’d spoken to the Town Cats rep and the rep had told her that, again for the second time, the kitty was ours to take home. My 9 year burst in to tears, of joy this time. We stayed a bit away while she told the other family that he was ours, to give them privacy and space, then after a few minutes, we went up to do the paperwork. When we walked up I saw that the father from the other family was on the phone, clearly mad. The volunteer said don’t worry about it, the kitty is yours. I was writing the check and he stepped in and said she should call her boss first, and she continued on, then he said ‘no, really’ and made it really awkward again. Then my phone rings and the rep calls me. She said that she made a hasty decision because she didn’t know that this other family had ‘bonded’ with this kitty already and she’d need review both applications again, talk to her coworkers, then call me tomorrow. I should state that at this point she started telling me about all of these other cats at their Morgan Hill location and how we should come and check them out, so clearly she’s already made up her mind huh? Anyway, so again my kid is upset because it went from Yes, to Maybe, to Yes, to Maybe again (but that easy let down, maybe kids know means NO, parents you know the one). I had watched this other family interact with the kitty earlier and this man who claimed to have ‘bonded’ so much with this kitten didn’t even touch it once then entire time. He must have had such control to stop himself from insatiable ‘bond’ pulling him to this special kitten. (Eye Roll). It was an emotional ploy…and guess what folks, it worked. She called me the next day to tell me that she was giving the kitty to the other family. Town Cats metaphorically ripped a kitten from my 9 years old arms after telling her IN PERSON, to her face, that he was hers to love. It was simply cruel. And what’s craziest about this whole thing, WE FOLLOWED THE RULES. We applied, we showed up first, and were TOLD TWICE that he was ours. It can’t get much more black and white than that. I don’t care if someone calls and uses whatever manipulation tactic they can to get you to change your policy, I mean mind. You had already told a child this was her kitten. On that fact alone, he should have been adopted by my daughter. I will NEVER deal with Town Cats again, ever and you better believe I’ve told everyone the whole story of this nightmare of an ordeal too. We had 7 people from our family there that day to witness this emotional roller coaster and everyone was equally disgusted by the end result. IT WAS WRONG. Period.
posted by Jessica Clifford, on 2020-01-21 23:38:02
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